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2016 Satmetrix Net Promoter Results (NPS)

B2B Overall Average (1,121,693 individuals from 51 countries)
Overall - 23.5
Asia Pacific - 10.6
Europe, Middle East & Africa - 18.4
Latin America - 39.2
North America - 27.3
 
B2B Business Services
Overall - 32.6 
Asia Pacific - 19.8
Europe, Middle East & Africa - 38.2
Latin America - 41.2
North America - 27.9
 
B2B Computer Hardware
Overall - 43.1
Asia Pacific - data not available
Europe, Middle East & Africa - data not available
Latin America - data not available
North America - 49.8
 
 
 
B2B High Tech
Overall - 19.2
Asia Pacific - 8.3
Europe, Middle East & Africa - 8.3
Latin America - 45
North America - 23.6
 
B2B Telecommunications
Overall - 12.1
Asia Pacific - data not available
Europe, Middle East & Africa - 8.3
Latin America - data not available
North America - 19.1
 
(The average CEO Juice client NPS score for all of 2016 is 87.64 . The lowest is 54.61 and the highest is 100 . There are 241 companies reporting responses to the NPS question.) 
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