Sharing customer feedback comments

Our Process ID125 - Pushes favorite comments to your website, allows you to share your customer's feedback. To get their permission to share we have added a check box. You can control whether you push over to the website the first/last name and company name based on the variables on alert ID125.

By default we add this language at the top of every survey.



You can control your default company settings on subscription site under'Account':


If you want the question asked on the survey check both check-boxes and add text. If you don’t want it displayed, then uncheck both and remove the text:



If your customer has indicated they do not want their comments shared, #3 below would show NO:



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk