Copier companies are getting into managed IT, becoming technology partners and customers expect to see you using technology.
Our alert ID181 sends an email when the tech is dispatched.
DataBlaze.com provides GPS tracking and we are building some alerts for our joint clients. We have all the pieces in place to be able to include a link on ID181 that says "click here to see where our tech is" and your customer would see an "Uber style" continuously updated map showing the tech as they head to your call.
You will have to be a DataBlaze client to use this feature.