NMI will require a electronic check digital application before you can go live on ACH, note that NMI uses Paya as default for ACH. CEO Juice needs to set you up in the portal before you can apply, if not set up email our help@ceojuice.com to get you started. The application says they require a personal guarantee, our advice is to say company policy does not allow that, we have not had pushback.
If your bank statements PDF is too large to upload, just include the 1st page or fax it.
Note that the basic version of Paya ACH does not support check guarantee, this means if your customers enters their bank account information incorrectly (the routing number and # of digits are checked) Paya will process the payment, then remove the funds from your bank account a few days later. (We are working on adding check guarantee.)
Note that by default NMI/Paya set a Max Ticket Amount of $10k over a 6 day period. If your customer goes to pay invoices that total over $10k from the same bank account within a 6 day period the transaction will fail. We have not seen issues getting Paya to increase this, just let their support know what max ticket amount you want. support@nmi.com, copy help@ceojuice.com
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Application Checklist
Log in to the Merchant Portal, in the homepage under 'Virtual Terminal' click on 'ACH Application', or on the left side panel → click on 'Electronic Check' → click on 'Go to Application'.
You will need to provide the following
- Business License
- Bank statements for last three months
- Voided check from your intended operating bank account for ACH transactions
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