In order for ID204 (SSRS) Tech Activity Report and subreport ID205/Tech Time Log to calculate Tech Available Time for the week that accounts for vacation, sick etc. you will need to check the Time Card Export box on the Technicians Employee record.
**Please see THIS LINK for How To, Overview & Best Practices for entering Time Card Entries.
**Please see THIS LINK for Overview & Sample of ID205/Tech Time Log Report
Time card entries are designed to track times when technicians are not at calls. If you want to be able to tell if a tech is working a full day then we need to account for all time other than time en route to a customer or at a customer (screwdriver time).