This file is a tab delimited file containing the stack ranking columns for you Customers.
To use this file:
1) save it to a folder you can access from Excel
2) Open Excel and select "File...Open" from the menu
Set the "Files of type" to All Files(*.*)..and then select the CustomerStackRank.ttx file from the folder you saved it in from the email
3) Excel will recognize that it is a delimted file and present you with the text import wizard as below:
Select "Delimited" and click on the "Finish" button
4) Your data should appear in rows and columns, with Column A being the "ParentCustomer"...Column B the LocationCustomer...Column C indicates if you selected only customers that have a currently active contract at the time the report ran..then the remaining columns are your metrics.