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ID109 - Survey Results Dashboard Overview

(10.03.2016 We added an option to highlight your favorite comments, details here.)

Here is an overview of our survey dashboard.

See this link for what % response to expect. 

You login from our subscription site at https://ceojuice.com/alerts/

Once logged in you will see a link to Survey Dashboard:

 

NOTES - This dashboard excludes test responses. All survey dates are based on the date the survey is created and not the date it is answered.

This is the 1st screen

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1 Shows you what survey data we have in our system

2 Lets you choose the date range to look at

3 If you have multiple surveys going you can select all or just one here.

4 Hit Apply to see updated results

 

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1 Shows survey requests sent for the date range you picked

2 Shows total responses

3 Is unique email, the number of different people who responded

4 People who clicked the survey link but never finished, maybe you have too many questions

5 The people who have never responded to a survey request, click Details to see this list.

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1 Click by the column header to sort

2 See multiple requests to the same contact by sorting by Email

 

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Click View Details under the NPS section

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1 Click Details again to see the complete survey with all questions. 

 

Additional options on Dashboard for NPS by Year and Survey Scores by Month:

Dashboard.png

 

Sample output of NPS by Year:

NPS_by_year.png

 

 Sample output of Survey Results by Month:

NPS_by_month.png

 

 Note they color key on bottom showing questions from survey.

 

 

 

 

 

 

 

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