ID503 – Missing Meters that are Automated (i.e. PrintFleet, FMAudit)
Our experience is that most dealers using FMAudit, Printfleet or similar identify those machines being monitored with a Custom Property. This alert will check all those machines and report any that do not have a valid meter reading in the past X days. For instance, if you import meters on the first of the month, this alert can run on the second and advise of every machine that should have posted a meter but didn't.
We are pulling equipment records that are on ACTIVE contracts ONLY.
Best Practice required for this alert to work:
Set Meter Contact as a DCA (Digital Collection Agent) OR Custom Property is DCA OR any prior read used a DCA from the meter source
Set up a global contact and name it something like FMAudit or PrintFleet and have the preferred method of contact set to phone. Then assign this same contact to all pieces of equipment that are monitored by FMAudit/PrintFleet (this way they won't be picked up by ID252-another great alert for monitoring meters). The contact name you set up should be input in VariableW. Then use the Variable1 and Variable2 custom properties to just indicate that the piece of equipment is a monitored device.
The variables we have already set up in ID503 are just default settings. You can name at the time of you subscribe.
Variables for this ID are:
VarW = Equipment Meter Contact(s)(can be an array ex: FM, FMA,)
VarX = Number of days until billing overage
VarY = Meter Source(s)(can be an array)
VarZ = Days since last meter reading
Var1 = Custom Property Attibute Name
Var2 = Custom Property's Text Value (can be an array)
Here is an example of output: