Follow

ID712 - Equipment Numbers Not Updated After New Install Overview & Sample:

This alert notifies clients when equipment has been delivered/installed but has not had the equipmentnumber updated from EAutomate's default 'EQ#'.

By default, EAutomate creates the initial Equipmentnumber to start with 'EQ'. Most clients put their own Label on all their equipment in the field and update EAutomate with the 'labels' asset#. So, to ensure that all service eligible equipment in field has an Equipment Tag/Label on the machine and that the corresponding serial# is updated in eautomate, they wanted an audit alert to show any equipment that they shipped and/or fulfilled on a sales order where the Equipmentnumber contains EQ. Chances are those equipmentnumbers still need to be updated.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk