CEO Juice has a few alerts that report on changes to critical eAutomate data. Many clients want to know who made the changes, and while we can show who the 'last updater' was, we can't guarantee they made the change. The Last Updater is the last person to view that item and click OK. When our alerts send output, it is pulling the last updater record in the eAutomate tables only.
An example of a scenario: John modifies an item at 11 AM, changes some key information. Susie edits that same item at 2 PM, makes no change but clicks okay as she exits. Our alert runs at 4 PM and will report the changes made to the item record, however, it will show Susie as the Updater. The chances that 2 or more people might view the same item between when our alert runs are slim but possible.
Another example of a scenario would be: The customer address is updated on the customer record. That change is pushed down to the equipment record. The customer record was updated by Susie, the last user to click ok on the equipment record was Beth, who's no longer with the company. The list of changes to equipment records would note Beth as the user who updated the record, not Susie. EAutomate made a change to one table based on changes made to another table but does not cross-post the UpdatorID field.
Alerts that use 'last updater' are:
ID82 - New Customer Record created
ID83 - New Vendor Record created
ID84 - New Item Record created
ID139 - Daily Summary of New Customer Records Created over last 24 hours
ID168 - New Model Record created
ID169 - New Record & Changes to Existing, Item Records
ID174 - New Record & Changes to Existing, Contract Records
ID325 - New Record & Changes to Existing, Customer Records
ID444 - New Contact Records created
ID611 - New Record & Changes to Existing, Equipment Records
ID707 - New Record & Changes to Existing, Vendor Records