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CEO Juice return on investment - ROI

CEO Juice charge a flat monthly fee that starts at $500 per month (pricing here), Our contract is month to month and we expect you to get a substantial return on that investment. We offer an option to cancel after 60 days and get refunded any payments you have made, you can also meet online to review the ROI.

Here are 4 areas where we can have a big impact.

Contracts

Ensuring all contracts are set up and billing correctly, controlling data entry issue that cause inaccurate data, identifying and ensuring there is an action plan for your worst performing contracts, highlighting customers using excessive toner, etc. 
 
Technician Productivity
Ensuring they are where they are supposed to be, fixing calls correctly the 1st time with the right parts stock, tracking to see are they “fixing the customer” as well as the equipment, etc.
 
Sales
Pushing sales leads direct to sales person, advising of upgrade opportunities (volume doubled quarter over quarter, large overage bill, service call on a discontinued model etc.), ensuring lease end customers are contacted, etc.
 
Customers
Emailing past due invoices, emailing sales order status including tracking links, surveying after service calls, emailing when the tech is dispatched, etc.

 

We have about 800 different process that are all included in our monthly fee, some have a more obvious return on investment, below are some examples.

ID90 - Parts Warranty

We don’t know if you currently have a process in place to track parts that do not meet warranty, but 98% of our new clients do not even have yields set up on items.

Below are numbers from 4 clients for June 2012, you can see the size of the dealership on the right and I have highlighted the dollars of warranty parts flagged in yellow. 

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ID500 will warn you on parts and supplies that are about to become Obsolete, for a typical client we identify over $20k in parts that need to be returned while they still have some value.

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The red bars are the volume under contract by model, the blue line is dollars in inventory by model.

ID315 - Excessive Toner Alert will tell you about customers using way more toner than they should be, toner you should charge for if you have the correct terms and conditions in your contract.

ID150 will tell you about contracts as soon as they start to lose money, yes you could wait until the contract comes up for renewal but how much will you have lost by then? We have dozens of additional alerts to ensure your contracts are entered correctly and billing correctly.

 

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