ID788 - Send Survey Responses to a Single Customer Contact Overview & Sample:

This alert is designed for clients who have customers that want to see the results of surveys that their users have completed to gauge the satisfaction of their company. This can be easily assigned on the contact record with a Custom Property.

(An email will be sent to your contact in a format much like you receive for your survey responses.)

Variable W = Custom Property Attribute (the default is ZCJSurveyResponses) on the customer record for the contact to send the response to:

Use Variable Y on the subscription to indicate which survey(s) to send. The alert will trigger for equipment listed under "location of" customer record as well. (We will be working on ensuring the alert will trigger on locations if the parent customer record has none set up 4/13/16.)


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