This alert checks to see if there are any past due tasks scheduled in eAgent. Past due eAgent tasks usually indicate that eAgent is not currently running. If you are not using eAgent we feel you should be and we are happy to help configure. Note eAgent runs as a service starting with eAuto V 8.7.
**Please note: ID3 can't know if eAgent is actually running or not, it just tells about any past due tasks and how many minutes past due they are.
Sample:
Typical Errors / Troubleshooting:
Error: service timed out:
Solution:
Indicates the server was too busy to run the task. Try changing the time it runs, perhaps after hours when server less busy.
0 Comments