ID210 - Items Used on Service Call Overview & Sample:

When a technician installs certain items, these items may have a requirement that the meter be reset or they change the serial number reported by meter collection services (DCAs) etc., causing lots of billing problems. This process allows you to identify these items via a custom property and get notified when one is installed so you can correct any issues.

Alert will report on any Item set with Custom Property listed in VariableW (defaults to ZCJItemCallFlag)



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk