We see lots of dealers moving to a drop-ship model for toner, even A3, this involves a good calculation for "days until empty". We also have started to make DCA data like non-managed devices available in our Power BI dashboards and are moving data to and from DCAs.
We are supporting all the major DCAs, let us know of any you use that are missing.
Today we are doing the following for various DCAs.
- Checking meter validity and then pushing in meters needed for billing only
- Reading toner alerts and creating sales orders based on days to empty
- Adding correct contract, warehouse etc
- Putting the order on hold for review if needed
- Creating the PO if drop ship (in beta)
- Showing non managed devices in our dashboards & alerting sales on new devices
- Reporting on devices that have “moved” (coming soon!)
- Updating the managed/non-managed status in the DCA so dealers don’t over pay (coming soon!)
- Posting the machine's IP and MAC addresses to eAuto (coming soon!)
We have plans to read service alerts and do things like notify tech if they don’t have parts device say are needed or notify the customer if a DCA drops off. Push eAuto equip number to DCA, notify customers when they need to take action to get DCA back online.
Updated: 8/01/2024
1. Currently we have integrations with multiple DCA's for pushing meters into e-Auto (ID968), our Supply Entry App (ID350), Sales Order Import Utility (ID634), and Power BI Reports (ID147/Non Managed Devices and ID774/Customer Business Review).
For any DCA you wish us to set our integration with, you will need to subscribe to the corresponding DCA ID# to provide us your API creds AND the Process ID# from list below:
ID147 - Power BI Non Managed Devices
-available for ALL current DCA's except Supplies Network
ID350 - Supply Entry App
-available for ALL current DCA's except Supplies Network.
ID634 - Sales Order Import Utility
-available for KPAX, FM Audit, Printanista, MPSM, HPSDS (some additional features still pending for some integrations)
- Supplies Network and Sharp/MICAS are in open beta and available for interested clients to test
-EKM, KFS, and 3Manager will be built as soon as clients express interest
ID774 - Customer Business Review
-available for ALL current DCA's except Supplies Network
ID968 - Insert Meter Readings from External Sources
-available for ALL current DCA's except Supplies Network
2. You can find our DCAs processes by searching https://www.ceojuice.com/Subscriptions with Tag = DCAs
Our integrations require you provide us API credentials on our website and each DCA process ID# has its own instructions (as required by DCA) found here:
ID29 - FM Audit
ID30 - Supplies Network - limited to ID634/Sales Import Utility/ ONLY (due to contract limitations with ECi)
ID32 - Sharp MICAS
ID76 - KPAX
ID126 - B2B Toolbox (BETA)
ID192 - Printanista
ID240 - Kyocera Fleet Services
ID311 - HPSDS and/or MPSM
ID448 - EKM
ID848 - 3Manager (BETA)
3. Currently we DO NOT have integrations for:
PrintAudit and PrintFleet as there hasn't been enough interest and ECi has them at their end of life.
ImageWare (Canon), @Remote and (Ricoh), Vcare (Konica) as we haven't had luck getting API credentials from them or they have a contract with ECi.
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