Keeping Model and Item data updated in eAutomate is a time consuming manual process and generally does not get done. Each dealer has to invent the same wheel. This process will share information the manufacturers wants in exchange for information dealers want.
NOTE: by signing up for this process you agree to share data.
The data you get includes things like Model Dates, intro., disc., etc. Model Segment, Configurations.
Item info like yields and warranty info.
You agree to share model performance data in return. No customer information. We will provide you with the same dashboard that we provide your manufacturer, this allows you to see the data you will share before you make the process live. This also means that you and your manufacturer will be seeing the exact same data so you can easily discuss it.
The manufacturers are interested in how their models are performing, CBC, parts cost, volumes, NPS scores, warranty info, outliers, etc.
We have started this with Epson & Ricoh but plan to roll it out to all. Most manufacturers do not currently have this model/item data in any structured format. It exists in different spreadsheets in different parts of their organization. Once they get it to our tables we can push it into your eAutomate and report what we pushed. Please chase your manufacturer to work with us.
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