Level One Customer Support
Amy started her career in the copier industry in 2002 as the backup dispatcher at Laser Resources, in Urbandale Iowa. Fresh from graduating from Drake University, she thought her time at LRI would be short, but instead, she spent nearly 16 years there. During her time at LRI she did everything from dispatch to accounting to sales and was known as the resident e-Automate expert in the office. She's even pretty handy at getting a paper jam out.
In 2007 Amy attended her first EUG meeting in Vegas and was one of the founding members of the Order Processing steering committee (back when it was called "Sales"). She spent several years as the Chairperson of the committee and has always said it's the best of all the steering committees.
Amy returned to Drake University for her MBA in 2008; her Psychology degree comes in handy, but some business classes were eventually needed! For the last several years that she was with LRI, she ran their Managed Print Program and saw the program grow from zero machines to over 6,000 under management. Amy's excited to start a new chapter in her career at CEO Juice helping customers solve problems and answering questions.
In her spare time, she's a quilter, a reader and a runner. During the summers, more often than not, you'll find her hanging out with her family at their lake cabin in southern Minnesota. She also enjoys yelling at the Minnesota Vikings and her new found ability to come to work in sweats.