ID63 - Technicians Burden Rate is below target rate or Tech missing email - Overview and Sample

If you do not have accurate burden rates setup for all your technicians, then your service profitability reports will be incorrect in your labor costs. This alert notifies you of burden rates not set up and/or if there is no email address setup for the technician. 
The default schedule for this alert is daily in the evenings.
Variable W - Burden Rate less than $W.W: Burden rate less than amount. Default value is $45.00
Variable Z - CustomPropertyAttribute: Custom Property Attribute assigned in employee record identifying who is Field Tech. Default value is ZCJFieldTech
Variable X - Branch Numbers: The branch numbers for the alert to trigger on. Leave blank for All.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk