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ID211 - Past Due Customers but only Finance Charges Past Due Overview & Sample:

ID211 will notify your A/R department of customers whose only past due balance(s) are finance charge invoices.

Click this link to see how to set up and process finance charges

Want to clean up A/R accounts that only have finance charges keeping them on the past due list, holding up orders and service calls?  This alert will provide you with a list of accounts to clean up.

Maybe you want to collect on those finance charges.  This list would provide customers you might want to send a “canned” message to along with a statement showing those charges.

Sample Alert Output:

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