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ID924 - Dependent Contract Cancelled - Overview and Sample

A customer's regular contract gets terminated but the Connectivity contract does not,  and your team can look silly trying to renew the connectivity contract when that customer no longer has equipment under contract with you. This alert is designed to tell you if a dependent contract is cancelled. It will report all active contracts of Contract Types you list in VariableW and look to see if there are OTHER active contracts for that CustomerID that are not of the Contract Type you list in VariableW.

Contract types can be created in EAutomate in Lists an Codes and are placed in the contract here:

Contract_Type.png

Sample report of ID924:  Includes Contract Number, Customer Name, Contract Start and Expiration Dates

ID924.png

This alert has one Variable, Variable @W:

List Contract Type (multiple types separated with comma)

 

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