This alert will advise you when an Item of Category X OR Item Service Code Y shows up on an Order of Type W. Originally designed so that a client could advise the set-up team that supplies have been sold on the Equipment order and to allocate appropriately. Set Variable Z to 'Returnable' to also have it trigger on items that have been marked as returnable.
Item Categories, Service Codes and Order Types are set up in Eautomate/Tools/Lists and Codes:
SALES ORDER TYPES:
ID562 Output contains Branch #, Sales Order Number, Customer Name, Order Type, Item#, Item Description, Category, Service Code, Sales Rep and Sales Rep email as shown below:
VarW = Order Types to trigger on (separated by comma)
VarX = Item Categories to trigger on (separated by comma)
VarY = Item Service Codes to trigger on (separated by comma)
VarZ = Enter 'Returnable' to also have the alert trigger on items that are marked as returnable in eAutomate.