ID440 - Alert if No Meter Reading on Service Call Within Variable W Minutes of Arrival Time Overview & Sample:

This alert is meant to fix those issues that occur when a technician is unable to close a service call due to a bad meter read (too high, too low). If the technician gets the alert early, he can alert Administration, and they can work through the fixing of the wrong read. If he waits until the end of the service call, and leaves, then he cannot close the call, and the meter read cannot be validated by sight.

Sample output of notification shows the Contact Name, Call#, Equip#, Display meter, Actual Meter, Meter Type, Last Meter Reading and Date, as shown below:

This alert has no variables.