If you use eAutomates functionality to process RMAs (Return Material Authorization), this alert will notify on specific branches (set in Variable W) when an RMA is created.
NOTE: By default this alert will always go to the creators manager, and by checking the creator box you can include them as well; along with adding email addresses to the Static To's, CC's and BCC's.
See this link for an overview on how to process an RMA in eautomate
Sample of alert:
Variable W = list branch #s to Trigger On, separated by comma. If blank no output will trigger.