We recommend you survey the Executive Contact (Decision Maker) for your customers every "W" months. Due to the target audience, the survey should be short and simple and should also include a Net Promoter Score question. (See additional 5 cloned outputs ID791,792,793,794,795 to use for additional survey options or branches, so you can have different settings, verbiage, contact details etc).
To trigger this survey, you go to
For this survey you would set ZExecSurvey
Within 30 minutes the contact would receive a survey
Sample questions might include:
VarW = Number of Months Between Surveys
VarX = CustomPropertyAttribute on Executive ContactRecord to send survey
VarY = CustomPropertyAttribute on Exectuive ContactRecord when survey was sent