Each January we publish a list of clients who achieve high scores in customer satisfaction levels. Your company MUST have at least 60 responses for the year to be considered.
2021 Award List: https://hub.ceojuice.com/blog/2021_nps_awards
2020 Award List: https://hub.ceojuice.com/blog/2020_awards
2019 Award List: https://hub.ceojuice.com/blog/2019-nps-awards
(**In order for your company to appear on this list you must opt in by subscribing to ID102 **)
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You can stream awards to your website and/or use logos on your social media, signature lines, documents, etc.
Using your NPS Score Logo:
The logo images (at bottom of this post) for 2019, 2020, and 2021 can be added to your signature line on emails, marketing material, etc.
Sharing NPS Score on your Website:
**Requires subscription to ID230 please
You have the option to share your dynamic NPS score on your site, as shown here. Subscribe to ID230 to turn this feature on. Set up instructions here: https://support.ceojuice.com/hc/en-us/articles/360034711111-ID230-Push-NPS-Scores-to-Site-Overview-Sample
**Note this also shares your NPS score on ID890, our ITT call sync that also lets you search for dealers to ship out to. Unsubscribing will stop the sharing immediately.
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2021 NPS Award Ratings
A score with NPS above 70. The average US company has a Net Promoter Score of 10. Given the NPS range of -100 to +100, a “Positive” score or NPS above 0 is considered “Good”, above 50 is “Excellent,” and above 70 is considered “World Class.”
Anyone who had NPS score of 70 or higher from Jan 1st to Dec 31st 2021 should be on the World Class list. If you are missing, then make sure you're subscribed to alert ID102 please as this give us permission to add you to the list each year.
This is the top 10% of all dealers using the CEO Juice system.
For 2021 this is NPS of 96.0 and above.
For 2020 this was NPS of 97.6 and above.
For 2019 this was NPS of 96.31 and above.
A perfect score for a year means that EVERY response scored a 9 or 10 when asked "On a scale of zero to ten, how likely are you to recommend us". There are years when no dealer scores this, we have only had one dealer achieve it two years in a row. See here for how difficult this is.
2021 had FOUR Perfect Score Awards
2020 had no Perfect Score Award
2019 had ONE Perfect Score Award
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In order for your company to appear on this list, you must opt in by subscribing to ID102 AND you must have at least 60 responses for the year.
We show the number of clients who did not meet those requirements at the bottom of the list of award types.