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ID566 - Equipment in Specified Status Longer than X Days Overview & Sample:

Notifies of Equipment Record in Status Longer than Expected

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Overview

Overview

This alert is designed to remind you that you've left equipment on a specialty status (for instance, Loaner or Demo ) for longer than VariableX days. It will advise of equipment in place for too long without converting onto a contract or being pulled when the original equipment is repaired. If you have Equipment Custom Properties containing info you'd like to shown the alert output, please specify their names in VarY, VarZ and Var1. 

ID566 is main alert - clone available is ID673 

Run Schedule:  Daily

Type of Output: Email

 

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Sample

Sample

ID566_sample.png

 

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Variables

Variables

ID566Variables.PNG

Variable W: Enter Status(es) to be monitored (separated by comma)

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Variable X: Enter # of days in status after which to trigger

Variable 2: Include equipment records listed as accessories? Enter Yes/No

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Variable Y: Enter Custom Property 1 name to show contents of or leave blank for none

Variable Z: Enter Custom Property 2 name to show contents of or leave blank for none

Variable 1: Enter Custom Property 3 name to show contents of or leave blank for none

CustomPropEquip.png

Variable 2: Enter Branch Number(s) to trigger on, separated by comma, or leave blank for ALL

 

 

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Alert Functionality

Alert Functionality

1. Reviews Equipment Records for status code(s) you list in VariableW and if device has been set with that status for more than VariableX days will report on email daily until status changes.

2. Email can show contents of up to three Custom Properties you choose by listing name of Custom Property in Variables Y, Z, and 1

CustomPropEquip.png

3. Requires that you have your equipment history tracking configuration turned on to record Status Changes to the equipment history log. This is found under Tools / Options / Equipment:

EquipTracking.png

 

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Best Practices & Tips

Best Practices & Tips

1. Status (and condition) found on Equipment Record /History tab:

EquipStatus.png

 

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Related Alerts

Related Alerts

ID673 - Clone of ID566

ID684 - Equipment in Specified Condition Longer than X Days

 

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