Notifies when a toner order is entered and linked to a machine that has not had a recent meter reading.
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Overview
Overview
When a new toner order is entered, ID68 looks back the number of days set in Variable W for a valid meter reading. If no valid meter reading is found, it will notify within 15 minutes so customer can be contacted for a current meter reading prior to toner being shipped.
Run Schedule: Every 15 Minutes
Type of Output: Email
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Sample
Sample
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Variables
Variables
Variable W: Number of Days with No Meter
Variable X: Enter 'Contract' to consider only Equipment on Active Contracts (leave blank to consider ALL equipment). Default setting is ALL equipment.
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Alert Functionality
Alert Functionality
1. All estimated meters are excluded. Alert considers only non-estimated meters that are marked as Valid:
2. Alert notifies on toner ordered for equipment linked to a sales order:
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Best Practices & Tips
Best Practices & Tips
1. Recommended best practice is to require a meter reading from the customer before shipping toner to them.
2. Subscribe to ID165 to ensure the sales order has a contact linked to it so you can request a meter reading from the customer.
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Related Alerts
Related Alerts
ID165 - Sales Orders Missing Contact and Email
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