Follow

ID464 - Survey Results (Power BI) Overview & Sample:

Extensive Survey Results allowing you to slice and dice as needed!

Surveys in Power BI

Jump to Overview | Samples | Variables | Alert Functionality | Power BI Reporting | Related Alerts | Webinar

Click to Subscribe /Download

Overview

Overview

We have a survey dashboard embedded in our website once you log in; however if you really want to slice & dice survey responses, then our Power BI Dashboard version is the way to go. You can create an Executive Dashboard that includes survey results along with other financial benchmarks.

 

*  *  *

Sample

Sample

ID464a.png

 

 

*  *  *

Variables

Variables

This alert has no variables

 

 

*  *  *

 

Alert Functionality

Alert Functionality

-See here for getting Power BI in place. 

-Click here to  download the template. 

-For ECi Hosted clients: We are working with ECi to open up our access so we can set an ODBC connection for you. If you are interested, then please provide us the public static IP address for your company network so that ECi can whitelist it to allow us access.

 

 

*  *  *

Power BI Reporting

Power BI Reporting

Use the (1) Reporting Period to change date filters and/or (2) filters:

ID464b.png

Filter options here:

ID464c.png

View NPS / Tech rating / Dispatch Rating - Month over Month Trends

Screenshot 2023-09-20 at 2.43.18 PM.png

Breakdown three key sections

Screenshot 2023-09-20 at 2.59.40 PM.png

 

Example of Review Tech Rating optional filters to narrow down by Branch and a Make as example

Screenshot 2023-09-20 at 2.46.48 PM.png

Screenshot 2023-09-20 at 2.49.46 PM.png

Export results to excel option

Screenshot 2023-09-20 at 2.51.14 PM.png

 

Screenshot 2023-09-20 at 2.51.42 PM.png

 

View All results by Customer (all filter options available)

Screenshot 2023-09-20 at 2.54.13 PM.png

Analyze results by a specific question

Screenshot 2023-09-20 at 2.57.31 PM.png

Average score for a question

Screenshot 2023-09-20 at 3.09.01 PM.png

Highlight specific question to view those results only

Screenshot 2023-09-20 at 3.10.21 PM.png

Group Survey Metrics by various dimensions

Example below looking at results broken out by branch, then broken out by Contract Type

 

Screenshot 2023-09-20 at 3.02.27 PM.png

Screenshot 2023-09-20 at 3.02.45 PM.png

Search for key word in Comments submitted by Customers

Screenshot 2023-09-20 at 3.07.09 PM.png

Screenshot 2023-09-20 at 3.06.52 PM.png

 

*  *  *

Related Alerts

Related Alerts

ID147 - Non Managed Devices Power BI

ID281 - Customer Retention Rate Power BI

ID568 - eAuto Activity Trends Power BI

ID704 - The Financial "Model" Power BI

ID770 - Financial Dashboard Power BI

ID771 - Service MIF & Profitability Power BI

ID774 - Customer Business Review Power BI

 

*  *  *

Webinar

Webinar

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk