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ID454 - Credit Cards Not Charged Overview & Sample

Identifies invoices needing to be paid with credit card

Jump to Overview | Samples | Variables | Alert Functionality | Best Practices & Tips |  Related Alerts 

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Overview

Overview

This automation identifies any outstanding invoice set to be paid via CreditCard/ACH, including those submitted via eInfo. Some AR departments don't always catch invoices to be paid immediately with CreditCard/ACH and as a result payments are allowed to go past due without notice. This ensures clients who request to pay via CreditCard/ACH will actually be charged at time of invoice. Remember that an invoice will 'inherit' this setting from the Bill-To Customer (if it is set there), and this makes the rest of the process much more painless.

Run Schedule: Weekday Afternoons

Type of Output: Email

 

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Sample

Sample

ID454_Sample.PNG

 

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Variables

Variables

ID45Variables.PNG

Variable W: Enter Yes / No for alert to include charges set with future scheduled date

Variable X: Enter specific branch numbers for alert to consider or leave blank for ALL branches

 

 

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Alert Functionality

Alert Functionality

-Alert will continue to report on invoices each day until paid

-In order for alert to consider an invoice, it does require the Payment Method be set with Charge Method of CreditCard/ACH. 

Manually_change_on_SO__Service__Contract_Invoices.png

 

Columns Explained

Columns Explained:

(1) Charge Source: indicates if source of charge method is from eInfo or from eAuto

(2) Scheduled Date: date set for payment to be processed. for eAuto invoices = date of invoice and for eInfo entries = date indicated by your customer

ID45Columns.png

 

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Best Practices & Tips

Best Practices & Tips

-Invoices inherit the payment method via the ChargeMethod on CustomerRecord:

*Remember that an invoice will 'inherit' this setting from the Bill-To Customer (if it is set there), and this makes the rest of the process much more painless.

Default_on_Customer_Record.png

 

 -You can quickly process these payments via Accounting / Accounts receivable / Process customer charge accounts:

**Even if you don't use eAuto to process credit card charges, you will need to process these invoice transactions by entering the info in the required fields (the ones with a * next to them) and click ok. It will probably throw an error saying it couldn't be processed but you just click ok on that error and continue.

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Related Alerts

Related Alerts

ID231 - Credit Card Charge Method Set, but Missing Credit Card Info on File

ID477 - Tracking Invoices Coming Due

 

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