Identifies invoices needing to be paid with credit card
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Overview
Overview
This automation identifies any outstanding invoice set to be paid via CreditCard/ACH, including those submitted via eInfo. Some AR departments don't always catch invoices to be paid immediately with CreditCard/ACH and as a result payments are allowed to go past due without notice. This ensures clients who request to pay via CreditCard/ACH will actually be charged at time of invoice. Remember that an invoice will 'inherit' this setting from the Bill-To Customer (if it is set there), and this makes the rest of the process much more painless.
Run Schedule: Weekday Afternoons
Type of Output: Email
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Sample
Sample
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Variables
Variables
Variable W: Enter Yes / No for alert to include charges set with future scheduled date
Variable X: Enter specific branch numbers for alert to consider or leave blank for ALL branches
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Alert Functionality
Alert Functionality
-Alert will continue to report on invoices each day until paid
-In order for alert to consider an invoice, it does require the Payment Method be set with Charge Method of CreditCard/ACH.
Columns Explained
Columns Explained:
(1) Charge Source: indicates if source of charge method is from eInfo or from eAuto
(2) Scheduled Date: date set for payment to be processed. for eAuto invoices = date of invoice and for eInfo entries = date indicated by your customer
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Best Practices & Tips
Best Practices & Tips
-Invoices inherit the payment method via the ChargeMethod on CustomerRecord:
*Remember that an invoice will 'inherit' this setting from the Bill-To Customer (if it is set there), and this makes the rest of the process much more painless.
-You can quickly process these payments via Accounting / Accounts receivable / Process customer charge accounts:
**Even if you don't use eAuto to process credit card charges, you will need to process these invoice transactions by entering the info in the required fields (the ones with a * next to them) and click ok. It will probably throw an error saying it couldn't be processed but you just click ok on that error and continue.
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Related Alerts
Related Alerts
ID231 - Credit Card Charge Method Set, but Missing Credit Card Info on File
ID477 - Tracking Invoices Coming Due
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