In order for many of our Service Processes to work, a Technicians Employee Record MUST to be set correctly, as detailed below:
EA User Login to be linked
Technicians email address added
Technician box marked,
TimeCard Export box marked (required for ID204/ID205 tech activity Reports)
Technicians Warehouse & Bin assigned (not assigned to MAIN Warehouse)
Custom Properties Tab:
ZCJFieldTech attribute set to Yes. This needs to be set on Field technicians only i.e a tech with a carstock. We use this on all our tech carstock type alerts, so we can exclude an in-house/shop tech or driver who does not have a carstock.