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ID420/ID421/ID422 - Lease Returns Overview

This is a series of three alerts (ID420, ID421, and ID422) that will track your competitively replaced lease returns, to ensure that the non-renew letter is sent on time and the equipment returned in time to the leasing company.

Overview | Samples | Variables | Alert Functionality | Best Practices & Tips |  Related Alerts

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Click to Subscribe to ID422

Overview

Overview

We can help you track your competitively replaced lease returns with this series of alerts, ID420, ID421 and ID422. Many dealers now store competitive equipment as the leasing companies will not take it back before lease end. Ensuring that these leases do not renew, and the equipment gets returned in a timely manner, is imperative to keeping your margins. 

This series of alerts is based on using equipment status, so all your competitive leases need an equipment record (The equipment does not need to be brought in to inventory, but must have an active equipment record). The alerts use custom properties set on the equipment record to track when to send the end of lease letter, the date the equipment needs to be returned by, and the date the equipment was actually shipped back to the leasing company.

ID420 will alert you a set number of days before the end of lease termination letter needs to be sent to the leasing company to ensure your customer submits the letter in time. ID421 will alert you a set number of days before the equipment needs to be returned to the leasing company to ensure that you get the equipment returned. ID422 will send you a list of equipment in the monitored status that is missing needed custom properties.

 

Run Schedule: Monday mornings for ID420 and ID421, Daily for ID422

Type of Output: Email

 

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Sample

Sample

ID420

ID420_sample.PNG

ID421

ID421Sample.PNG

ID422

ID422_Sample.PNG

 

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Variables

Variables

ID420 Variables

ID420_Variables.jpg

Every Variable below is required:

Variable W: - # of days before the lease end date you want the alert to remind you to ask the customer to send the letter

Variable X: - (Default name is ZCJLeaseEndDate, type is Date) - name of the Custom Property set on the Equipment record indicating the lease end date

Variable Y: - (Default name is ZCJMustRtnLeaseEqpBy, type is Date, to match ID421/VariableX) - name of the Custom Property on the Equipment record indicating when you received a copy of the letter from your customer to the leasing company (assumption is that it was sent to leasing company at the same time it was sent to you). You will update this value AGAIN when the leasing company advises of the must-by-returned-by date on the Eqp. (**This custom property must be on the configuration for ID420 to report correctly, it can be blank.)

Variable Z: - Eqp Statuses (per the Eqp record) the alert should trigger on, separated by a comma - yes, you must put values here else the alert will not fire

Variable 1: - (Default name is ZCJLeasingCompany type is VendorLookup) - name of the Custom Property on the Equipment record indicating the name of the leasing company the equipment is leased with

Variable 2: - (Default name is ZCILeasingCustomer, type is CustomerLookup) - name of the Custom Property on the Equipment record indicating the name of the customer who incurred the lease on the equipment (you may find yourself holding that Eqp until time-to-return, and if so you should re-set the Customer on the Equipment Record to your Company Customer so you can properly indicate where the Eqp's physical location is. This value lets you track who's-lease-is-it-still-on after that's done)

 

ID421 Variables

ID421_variables_1.jpg

Every Variable below is required:

Variable W: - #  of days before Eqp is due to be returned to lease company when you want the alert to remind you to return it

Variable X: -  name of the Custom Property (Default name is ZCJMustRtnLeaseEqpBy, type is Date, to match ID420/VariableY) on equipment record indicating when you received a copy of the letter from your customer to the leasing company (assumption is that it was sent to leasing company at the same time it was sent to you). You will update this value AGAIN when the leasing company advises of the must-by-returned-by date on the equipment. ID421 uses this value to decide when to start reminding you to get the equipment returned.

Variable Y: -  name of the Custom Property (Default name is ZCJDateLeaseEqpReturned, type is Date) on the equipment record indicating when you actually confirmed that equipment was returned to the leasing company (date equipment was shipped back)

Variable Z: - Eqp Status (only one, not multiples, per the Eqp record) the alert should trigger on  - yes, you must put a value here or else the alert will not fire

ID421_variables_2.jpg

Variable 1: - you can optionally associate a Job that you set up for each Sales Rep. The Job should have the Rep, reps mgr, and sales admin person for the rep as 'contacts' and the alert will send any pertinent email alerts to all contacts on that Job.

Variable 2: - (Default name is ZCJCustomerContact, the type is ContactLookup) - the name of the Custom Property on the Equipment record indicating the name of the contact at the customer responsible for coordinating ship-out

 

ID422 Variables

ID422_variables.jpg

Every Variable below is required:

Variable W:  - Eqp Status (only one, not multiples, per the Eqp record) of Eqp to check for proper Custom Property entry

Variable X: - Name of the Custom Property configuration which contains all the ID420/ID421 Custom Properties

 

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Alert Functionality

Alert Functionality

Must set what the "Equipment Status" will be for any lease return equipment. All three alerts require the one status to be set, see this post on how to create Equipment Status(es).

 **Please note Equipment Record must still be set as Active in order for our alerts to consider**

 

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Best Practices & Tips

Best Practices & Tips

Custom Properties to be set up:

 Custom Properties:

ZCJCustomerContact - Contact at customer for lease return, contact lookup.

ZCJDateLeaseEqpReturned - Date equipment was sent back, date type

ZCJLeaseEndDate - Date the lease ends, date type.

ZCJLeasingCompany - Leasing company equipment will be returned to, customer lookup.

ZCJLeasingCustomer - Name of the customer that the equipment was leased to, customer lookup

ZCJMustRtnLeaseEqpBy - Initially used for the date the end of lease letter is sent to the leasing company. Field is updated again when the leasing company provides the date that the equipment needs to be returned by. Date type.

For questions on custom property set up, see this link. If you have any questions on these custom properties, please email help@ceojuice.com

 

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Related Alerts

Related Alerts

None at this time.

 

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