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ID420/ID421/ID422 - Lease Returns Overview

Lease Return Process - ID420, ID421, ID422:

We can help you track your competitively replaced lease returns with this series of alerts. Many dealers now store competitive equipment as the leasing companies will not take it back before lease end. Ensuring that these leases do not renew and the equipment gets returned in a timely manner is imperative to keeping your margins. 

This is a series of 3 alerts (ID420, ID421, ID422) based on using equipment status, so all your competitive leases need an equipment record (but do not need to be brought in to inventory).

Use ID420 to ensure the non renew letter is sent in time and ID421 to ensure the equipment is returned in time. Set the Status as Lease Return and then use ID422 to remind you to fill in the other critical information, lease return date and leasing company when you know that info. 

Must set what the "Equipment Status" will be for any lease return equipment. All three alerts require the one status to be set

Custom Properties to be set up:

 

Alert explanations & variables:

ID420/Lease EOL Letter Not Received - this alert is designed to advise you that (according to your records) your customer has not yet sent a letter to the leasing company advising them that they wish to terminate the lease and not go into automatic renewal, and that the letter is due to be sent.

Every Variable below is required:

VariableW - # of days before lease enddate you want the alert to remind you to ask customer to send the letter

VariableX - (Default name is ZCJLeaseEndDate, type is Date) - name of the Custom Property set on the Equipment record indicating the lease-end date

VariableY - (Default name is ZCJMustRtnLeaseEqpBy, type is Date, to match ID421/VariableX) - name of the Custom Property on the Equipment record indicating when you received a copy of the letter from your customer to the leasing company (assumption is that it was sent to leasing company at the same time it was sent to you). You will update this value AGAIN when the leasing company advises of the must-by-returned-by date on the Eqp

VariableZ - Eqp Statuses (per the Eqp record) the alert should trigger on , separated by comma - yes, you must put values here else the alert will not fire

Variable1 - (Default name is ZCJLeasingCompany type is VendorLookup) - name of the Custom Property on the Equipment record indicating the name of the leasing company the equipment is leased with

Variable2 - (Default name is ZCILeasingCustomer, type is CustomerLookup) - name of the Custom Property on the Equipment record indicating the name of the customer who incurred the lease on the equipment (you may find yourself holding that Eqp until time-to-return, and if so you should re-set the Customer on the Equipment Record to your Company Customer so you can properly indicate where the Eqp's physical location is. This value lets you track who's-lease-is-it-still-on after that's done)

Sample of ID420:

ID420.png

 

ID421/Lease Return Now/Past Due Not Shipped Back - This is the final alert to try and ensure the equipment is shipped back to the leasing company. It is advising you when you actually need to return the equipment or arrange for your customer to do so in time to avoid the auto lease renewal. 

There should be a custom property on the equipment (VariableX) where you would input a Date you want to trigger from to ensure that you ship the equipment out in time. VariableY would be the custom property where you enter in the actual date you shipped the equipment back.
So the alert will see if the DueDate in VariableX is within VariableW days (or less) from today and if there is no ShippedDate (VariableY) entered then it will alert you again.
This alert should run every day.

Every Variable below is required:

VariableW - #  of days before Eqp is due to be returned to lease company when you want the alert to remind you to return it

VariableX -  name of the Custom Property (Default name is ZCJMustRtnLeaseEqpBy, type is Date, to match ID420/VariableY) on equipment record indicating when you received a copy of the letter from your customer to the leasing company (assumption is that it was sent to leasing company at the same time it was sent to you). You will update this value AGAIN when the leasing company advises of the must-by-returned-by date on the equipment. ID421 uses this value to decide when to start reminding you to get the equipment returned.

VariableY -  name of the Custom Property (Default name is ZCJDateLeaseEqpReturned, type is Date) on the equipment record indicating when you actually confirmed that equipment was returned to the leasing company (date equipment was shipped back)

VariableZ - Eqp Status (only one, not multiples, per the Eqp record) the alert should trigger on  - yes, you must put a value here or else the alert will not fire

Variable1  - you can optionally associate a Job that you setup for each Sales Rep. The Job should have the Rep, reps mgr, and sales admin person for the rep as 'contacts' and the alert will send any pertinant email alerts to all contacts on that Job.

Variable2 - (Default name is ZCJCustomerContact, type is ContactLookup) - name of the Custom Property on the Equipment record indicating the name of the contact at the customer responsible for coordinating ship-out

 

ID422/Lease Return Process Equipment Missing Custom Properties  - This alert is a check-piece for ID420 and ID421, it will advise you if your people have failed to enable the proper Custom Property set for a piece of Eqp which requires it

Every Variable below is required:

VariableW - Eqp Status (only one, not multiples, per the Eqp record) of Eqp to check for proper Custom Property entry

VariableX - Name of the Custom Property configuration which contains all the ID420/ID421 Custom Properties

 

 

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