ID785 - Compare Net Promoter Scores (NPS) Overview & Sample

This alert is designed for dealers who are members of groups like BPCA, CDA, OPSG, SDG, PDG, etc. and are interested in comparing customer satisfaction metrics. Designed to send a list of results showing Dealer, NPS score for the Month, YTD and Previous Year. Dealers will not be included in results unless they subscribe to this alert and BY SUBSCRIBING YOU ARE CONFIRMING IT IS OKAY FOR US TO SHARE YOUR RESULTS WITH THE REST OF YOUR GROUP. Results will only be shared within a group so a SDG dealer would only see the NPS data for other SDG dealers subscribed to this alert. NPS is a trademark of


**Responses/Promoters/Detractors based on Last Month only**


**Fires Monthly on the 5th**

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