Shows devices that have billed repeated meter readings
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Overview
Overview
This alert is designed to advise you when you are billing the same meter read on a machine over and over (showing no clicks per billing cycle). It looks only at Billed meters, if you want to review all meters for duplicates see ID506.
Run Schedule: Weekdays AM
Type of Output: Email
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Sample
Sample
**Eqp Meter Description pulls from Description field listed from Equipment Record meters:
**Meter source is last billed meter reading source
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Variables
Variables
Variable W: Enter minimum number of duplicate meter readings (i.e. if you enter '2' that is the same meter billed twice / one duplicate, if you enter '3' that is 2+ duplicates). Value for Variable W must be '2' or greater.
Variable X: Branch Numbers to trigger on, separated by comma, or blank for ALL
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Alert Functionality
Alert Functionality
-Alert sorts by quantity of repeats, then by ID#
-Alert looks back to 10-days of invoice activity in case invoice(s) back dated
-Alert considers branch per Contract Record
-Alert looks at date on invoice, not date of meter
-Alert considers the End Meter on Contract Invoice to "see" previous meter reading and compares to beginning meter on next invoice.
-Alert will consider Contract Major Number, not minor to see if repeated meter across multiple contract numbers. For example, from screen shot below, Contract #6165 is consider Contract Major #; whereas, #6165-01 and #6165-02 are considered Contract Minor #.
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Best Practices & Tips
Best Practices & Tips
When customer is storing equipment and therefore no meter read collected:
When customers temporarily put equipment in storage, if it remains on the contract you estimate the same meter over and over, therefore triggering this alert. One option is to remove the equipment from the contract (put an end date and end meter) so it will not bill out / ask for meters. When active again add the equipment back onto the contract (new start date).
Another option, if you want to keep the equipment on the contract, you can move it to its own meter group (i.e. Stored Equipment) and override the overage schedule just for that meter group i.e. to yearly. There is also the option to use equipment meter reading schedule only on the equipment that is in storage and set that schedule out further than the normal overage schedule. This way the stored equipment would need to be stored for 3 years (3 estimated meters entered in a row) for it to report on the alert. In that case any temporary stored equipment likely would not be stored for length of time, and you would be better to remove from the contract
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Related Alerts
Related Alerts
ID506 - Duplicate Identical Billable Meter Reads
ID550 - Takes new meter readings and compares to volume trend for sanity check
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