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ID627 - Create an AR Task for any Un-Applied Payment Overview & Sample:

Creates an AR Task for any Unapplied Payment. 

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Overview | Samples | Variables | Alert Functionality | Best Practices & Tips | Related Alerts

 

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Overview:

Overview

Have you ever tried to reconcile an AR account that had a misapplied payment, an overpayment, or a duplicate payment sitting on their account for an extended period of time? The longer they reside there, the harder it becomes to reconcile.

ID627 will help your AR team be aware of any un-applied payments that are created so that the AR Rep can call the customer and ask them how they want to apply those funds (which invoices ...refund, etc). The task is created using the Contact Task Type you specify in Variable W.

 

Run Schedule: Daily

Type of Output: Email

 

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Sample

Sample

ID627_Sample.PNG

 

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Variables

Variables

ID627_Variables.PNG

Variable W: Enter Contact Task Type to Create/Close

ID627_Contact_Task_Type.PNG

 

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Alert Functionality

Alert Functionality

1. An unapplied payment is created in e-automate when a payment is recorded and not applied to any invoices:

627_unappliedpayment.png

2. Alert creates a task visible in the Accounts Receivable Console for these unapplied payments.

ID627_New_Task.PNG

3. Task Type = Contact Task Type you've listed on VariableW

ID627_Contact_Task_Type.PNG

4. AR Rep = AR Rep listed on Customer Record

ID627_CR_AR_Rep.PNG

 

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Best Practices & Tips

Best Practices & Tips

1. We suggest creating a unique Contact Task Type so you can readily identify these tasks as having been created by this alert:

ID627_Contact_Task_Type.PNG

 

 

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Related Alerts

Related Alerts

ID604  - Auto Create and Close AR Task for accounts with past due balance

 

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