This alert provides a simple summary of Open RMA orders where the type is NOT Return.
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Overview | Samples | Variables | Alert Functionality | Best Practices & Tips | Related Alerts
Overview
Overview
This alert provides a summary of all open RMA returns currently in e-automate, where the order type is NOT set to Return. This is designed for clients who use a process to separate out defective supply returns from other returns. If you do not use such a practice, you can subscribe to ID650, which will provide a daily summary of all open RMAs of OrderType 'Return'. Click here for the post on ID650.
Run Schedule: Daily at 9 AM
Type of Output: Email
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Sample
Sample
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Variables
Variables
This alert has no variables.
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Alert Functionality
Alert Functionality
This alert reports all orders matching the following criteria:
1. The order number begins with RMA.
2. The status is Open.
3. The RMA Type is not set to Return.
The list of RMA order types can be found in Tools - Lists and Codes - RMA order types:
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Best Practices & Tips
Best Practices & Tips
1. See the documentation here for an overview of RMA orders.
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Related Alerts
Related Alerts
ID650 - RMA Summary for Open Return Orders
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This simple alert will provide a daily summary of Open SOs for defective supplies returned (defining those as SOs with RMA in the SO# and OrderType not Return).
Sample Output includes: Sales Order Number, Date, Customer Name, Total, Creator ID, Create Date, Order Status, Order Type, Description.
This alert has no variables.
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