An alert to notify when a service call is cancelled.
Jump to a specific section by clicking a link
Overview | Samples | Variables | Alert Functionality | Best Practices & Tips | Related Alerts
Overview
Overview
This alert will notify you when a call is changed to a status of 'Cancelled', allowing you to review the call to make sure that the cancellation reason is valid and review the cancellation notes.
The alert will only report on each service call one time.
Run Schedule: Every 15 minutes
Type of Output: Email
* * *
Sample
Sample
* * *
Variables
Variables
This alert has no variables.
* * *
Alert Functionality
Alert Functionality
1. The alert triggers when the status on a service call is updated to 'Cancelled'.
2. The alert will only trigger once for each call.
* * *
Best Practices & Tips
Best Practices & Tips
None at this time.
* * *
Related Alerts
Related Alerts
ID331 - Call Cancelled with Items on the Materials Section
* * *
0 Comments