ID547 - Call has been Created and/or Dispatched with No Bill Code Assigned Overview & Sample:

To alert the call creator when a call is created with no bill code, and if dispatched, then also alert creator and technician that there is still a missing bill code.

Bill codes should show on the service call in the dispatch screen:


Bill Codes are set up in Tools/Lists and Codes/Bill Codes:



ID547 Sample Output contains Call Number, Customer Name, Equipment Number, Model Number, Serial Number and Creator Name, as shown below:


ID547 has 1 Variable.

VarW = Branch Numbers for alert to trigger on, or left blank for ALL


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk