To alert the call creator when a call is created with no bill code, and if dispatched, then also alert creator and technician that there is still a missing bill code.
Bill codes should show on the service call in the dispatch screen:
Bill Codes are set up in Tools/Lists and Codes/Bill Codes:
ID547 Sample Output contains Call Number, Customer Name, Equipment Number, Model Number, Serial Number and Creator Name, as shown below:
ID547 has 1 Variable.
VarW = Branch Numbers for alert to trigger on, or left blank for ALL
0 Comments