ID14 - Repeat Part Cost > X For CustomProperty Tech used within W Days Overview & Sample:

Ever wonder if your techs are just throwing parts at the equipment hoping it will fix the problem?  This alert Monitors techs that are possibly just installing parts at a problem. This alert also allows management which techs to track from within eAutomate.

Below is the sample output for ID14: (Information is provided from the current call as well as the previous call the suspect part was used on)


 Variables are:

VarW = Used within X Days

VarX  = Items Avgcost > 0.0

VarY  = CustomPropertyAttribute assigned in employee record identifying who is FieldTech

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk