Ever wonder if your techs are just throwing parts at the equipment hoping it will fix the problem? This alert Monitors techs that are possibly just installing parts at a problem. This alert also allows management which techs to track from within eAutomate.
Below is the sample output for ID14: (Information is provided from the current call as well as the previous call the suspect part was used on)
Variables are:
VarW = Used within X Days
VarX = Items Avgcost > 0.0
VarY = CustomPropertyAttribute assigned in employee record identifying who is FieldTech
0 Comments