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ID757 - Confirmation of Inventory Request Placed Overview & Sample

Provides email confirmation of Inventory Requests placed

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Overview

Overview

This is an email to the Technician when a new inventory request is PLACED, includes Remote Tech requests.

Alert primarily created due to bug with Remote Tech Inventory Requests not working.

 

Run Schedule: Every 15-Minutes

Type of Output: Email

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Sample

Sample

ID757Sample.PNG

 

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Variables

Variables

ID757Variables.PNG

Variable W: Branch numbers alert fires on (list multiple branches separate by commas). Leave blank for ALL branches.

 

 

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Alert Functionality

Alert Functionality

-Because alert fires every 15-min, we have included columns for Canceled, PO'd, and Transfered in case any of those statuses apply when alert fires (as could have changed in the first few minues after inventory request placed).

-Does NOT include tech to tech field transfers. Use alert ID46 to see this activity.

-Considers Inventory Requests only, not Transfer Orders.

-Looks back 5-days to create date the first time it fires, so first email will include 5-days of Inventory Requests. 

-Notifies once per request #, per item #. Alert will not notify again if status changes (i.e. cancelled or purchase ordered) after first email.

 

Required settings in eAuto:

Required setting in eAuto:

1. Tech eAuto Employee Record MUST have manager assignment:

ID75-1.PNG

2. Tech's Warehouse MUST have tech listed on Details Tab / Technician:

ID757_2.PNG

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Best Practices & Tips

Best Practices & Tips

-Info on Remote Tech Inventory Requests found in eAuto online help portal:

RemoteTech.PNG

ID757RemoteTech.PNG

 

 

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Related Alerts

Related Alerts

ID46 - Tech Warehouse Activity Report

 

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