DCA Updates
There's always a lot of DCA work going on under the hood, and a lot of it is linked together where processes overlap. We have a new integration this month and a couple of enhancements, but with so many DCA projects in progress concurrently, there's a lot more that just needs to be pushed over the finish line ready for next month, so stay tuned!
If you use Lexmark Cloud Fleet Manager to collect meter readings from your devices, ID605 removes the need for manual data entry by automatically picking up those readings from your mailbox and pushing them straight into e-Automate using ID968. ID605 also supports our supplies app ID350 and PowerBI integration via ID147/ID774.
This process connects directly to the Kyocera Fleet Services API and pulls device data into the background, making it available to other CEO Juice processes automatically. Subscribe to ID240 and ID968 for KFS meter integration. Enhancements for toner order support via ID634, and Power BI dashboard data for ID147 and ID774, are in the development list for review later this year.
If you use Toshiba Elevate Sky to collect meter readings from your devices, ID314 removes the need for manual data entry by automatically picking up those readings from your mailbox and pushing them straight into e-Automate using ID968.
Reports
A new MIF Trends Power BI report and 2 updates this month with extra features. Read more below.
Tracks how your contracted fleet count has changed over time, comparing any two dates to show New, Lost, Retained, and Relocated machines. This comprehensive report is organized into several focused pages, giving leadership a clear view of fleet size, churn, and where the business is gaining or losing ground.
This report is designed to give your larger clients real-time access to the status of their fleet, including uptime, downtime, open calls, dispatch status, and technician performance in one dashboard. It's also a powerful tool for your account managers so they can walk into a client meeting, fully prepared, with the same live view your client has in front of them. Drill-throughs are available throughout.
A visual dashboard tracking equipment orders from quote through to invoice with deal status, rep rankings, days to invoice, deal profit, and manufacturer/model breakdown, all with drill-down capability. Works alongside ID348 for order status updates and ID815 for automatic status changes and delivery call creation.
Other Integrations
A huge update to the ITT app - phase 2 is here! Plus some small updates to our meter reading parser for emailed readings from devices.
A Power Apps tool for managing vendor service agreements and validating invoices against agreed rates. Originally built to solve inter-territory transfer (ITT) billing, it ensures partners charge what was actually agreed when servicing your out-of-territory equipment, however, it works for ANY vendor contract, not just ITT.
This process automates the entry of meter readings sent by devices as well as your eAgent emailed meter requests. It checks your inbox and attempts to create meter reading records in eAuto from what it finds. It will move them into another folder as "read" if successful, or will leave them for you to process manually if it's not. Check the documentation to see which manufacturer emails this works with.
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