Daily listing of service calls opened today where the equipment record is missing a meter contact.
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Overview | Samples | Variables | Alert Functionality | Best Practices & Tips | Related Alerts
Overview
Overview
This alert will send a list at the end of the day for calls opened for equipment missing a meter contact person. The concept is that perhaps the caller on the service call might be a potential meter contact, or at least know who should be the meter contact. Your contract admin can use the information from the alert to contact the user on the service call.
Run Schedule: Daily in the evening
Type of Output: Email
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Sample
Sample
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Variables
Variables
Variable W: Branch Numbers - Enter the branch numbers for the alert to trigger on, separating multiple branches with commas. Leave blank to trigger on all branches.
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Alert Functionality
Alert Functionality
1. This alert will only report on calls created on the day the alert is triggered.
2. The meter contact on the equipment record must be blank.
3. The Meter for the equipment must be set as required.
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Best Practices & Tips
Best Practices & Tips
See our best practice documentation on Creating And Maintaining Contact Records In EAutomate
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Related Alerts
Related Alerts
ID252 - Contract Equipment Missing Meter Collection Info
ID415 - Active Contact Equipment Meter Contact Review
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