ID59 - Call closed Where Parts Used Warehouse does not Equal Techs Default Warehouse Overview & Sample:

There are cases where a call is closed and some part used on that call is being pulled from a warehouse that is different than the tech's default warehouse. This alert prompts someone to check. This does not happen as much with Remote Tech, but can cause your inventory counts to be off.

Tech's Default Warehouse can be found in his employee record:


When a service call has parts entered, it defaults to the tech warehouse above: (but can be overidden)


If those two references don't match, the report below will show you those differences. Sample Output includes:  Service call number, the Status of the Call, Tech Whs and Description for "assigned" tech, and CallUsageWhs and Description of where the inventory actually pulled from.


This alert has no variables.

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