An alert when an RMA is created for a specific branch in e-automate.
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Overview | Samples | Variables | Alert Functionality | Best Practices & Tips | Related Alerts
Overview
Overview
This alert sends a daily list of all of the RMAs created for the previous day for a specific branch or multiple branches. The alert sends the email to all subscribers to the alert and the creator of the RMA's manager. Checking the To Creator option on the alert will send the email to the creator of the RMA. This can be used to monitor RMAs created for specific branches that should not be used, or to review the RMAs for all branches.
Run Schedule: Daily at 9 am
Type of Output: Email
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Sample
Sample
The text in the email can be customized if needed.
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Variables
Variables
Variable W: Branch Numbers - List the branch numbers for the alert to trigger on, separating multiple branches with commas. At least one branch must be entered in the variable.
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Alert Functionality
Alert Functionality
1. The alert will only report on the RMA one time.
2. The alert triggers only for RMA orders.
3. The alert checks the branch on the RMA order and only triggers for branch numbers that match what is in Variable W.
A list of all branches can be found under Accounting - Branches:
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Best Practices & Tips
Best Practices & Tips
1. See this link for an overview on how to process an RMA in e-automate.
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Related Alerts
Related Alerts
ID649 - RMA Summary for Returned Supplies
ID650 - RMA Summary of Returns
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