ID165 - Sales Orders Missing Contact & Email Overview & Sample:

In order to email your customers on the status of their sales orders we need a contact with an email entered on the order in the "Ordered By" field.

ID165 will alert your order processor/person who created the order in eAutomate if they forget to link a contact, highlighting “No Contact Associated” error.

Sample Output:

To link a contact: Select the contact in the drop down list in the “Ordered By” field.


Create a new contact record.

See ID886 for an end of day summary of orders that did or did not have a contact and email linked.