This page provides list of devices with most Corrective Maintenance calls. Default is to list any device with 5 or more qualifying calls for the time period reporting on. When running SSRS report you can change filter Isolate Equipment having # of CM Calls exceeding (X) for period as needed.
Quick Link to Data Explanations:
CM Calls = Corrective Maintenance category service calls (does not include category codes such as preventative maintenance, courtesy call, phone fix, other, etc.)
Be sure to expand all rows in spreadsheet to see all details. This is intended to be quick snapshot for your customer and/or reference.
Equipment ID# assigned to device in eAuto
Call Type Desc:
Full description of Call Type on Service Call in eAuto
Description entered on Service Call by dispatch per your customer
For service call number and/or more details, please go to Service Details (Worksheet8).
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Use these links for detailed explanation and formulas used for each of the worksheets provided: