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ID350 - Supply Entry Check Overview & Sample

Our alert ID315 tells you when a toner order has been placed and the customer is using too much toner. A downside to it is that the order is entered and the customer is no longer on the phone before you get notified. This is an App your supply entry people would keep open. Enter the equipment ID or customer name/#. It gives similar data to our existing alerts except you have it while you are still talking to the customer. 

We show order history, open orders, clicks billed versus shipped, other equipment on that contract that takes the same toner, contract profit %, equipment missing meters for billing, volume percentile (what volume is the equipment running compared to similar models in your database). (Analytics Required)

**The app relies heavily on your toner Item Records for meter type (BLK vs. CLR) identification and yield settings. Be sure to use your subscription of ID316 to find that missing info**

REQUIREMENT: In order for app to properly report on fulfilled orders, it requires sales orders NOT fulfilled before Shipping the order (best practice), please see THIS LINK for those steps.

Subscribe to this app and once installed, then you can access via http://servername:8888 (note no 's', not https) and select 'Supply Entry Check': Click here if you don't know where to find the App.

Login Credentials are:

Login: user / Password: map

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The app consists of these sections:

**PLEASE RIGHT CLICK ON ANY IMAGE TO VIEW LARGER**

1. Search Bar

Can search by Equip ID#, Contract# or Customer

 

2. Account Summary (We highlight problems in red)

*Please note: Meter Info is pulled from eAuto. The target monthly volume is pulled from the Meter Type Info under 'target'. We see most clients using this when monitoring usage in production environments.

 

Contract Details:

Missing Meters Detail:

 

3. Yield Summary

This info is taken from our ID315 logic and it gives the user a summarized view of yield performance for the contracts, grouping equipment by model types. When searching by Equipment number, you’ll notice the rows in the grid for that Equipment highlighted and they are sorted to the top.

-Black and Color Total Copies are total clicks produced vs. Black and Color Copies Shipped is number of toners of that type (BLK or CLR) multiplied by Item Record Yield.

-If your subscription to ID315 is set to account for spare toners on shelf (VariableZ=1), then yield summary below will subtract that set BLK and CLR yield value from BLK and CLR Copies Shipped.

 

4. Supply Orders

 

**If you aren't using fmaudit, the app will still work - the two fmaudit grids below just not show any data

5. Supply Levels (fmaudit)

**Highlighted area below shows % level of each cartridge per FM Audit:**

 

6. Toner Events (fmaudit)

These are all the logged events inside fmaudit every time a toner cartridge is changed or removed/replaced.

 

7. Contract Toner Usage

Last BW and Color Meters shown here are the last 'valid' meter entered in eAuto:

 **The "Like Group" and "Like Toner" are pulling from your ID315 subscription

 

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