ID725 - Calls & Order Placed/Released from Hold Overview & Sample:

ID725 is an alert that provides a complete list of All Calls and Orders that were either Placed OR Released from On Hold. The alert also includes the total amount of "OnHold Time" for each call and order when the alert triggers.You determine how many days to look back (Set in Variable W), and what on hold codes to trigger on (Variable X). 

Alert default variables are below:


Sample of output:


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