ID295 - Model Category Mapping App

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Understanding what is a segment 1 printer versus a segment 6 MFP is very important to any of our Machines in Field (MIF) reports. eAutomate handles this through Model Categories. However, we need everyone to standardize to one set of categories for this to work. We got together with BEI and Pros Elite and created a list of suggested categories if you want to change to ours, but we also built an App to allow you to keep your existing Model Categories but to map them to ours.

Copier speed is usually given in cpm or ppm - copies or pages per minute. These ratings show how fast the machine can work. If your copier sees a lot of ongoing activity, this number is very handy for showing how useful a model will be in your workplace. Commercial copier ratings break down into six segments:

  • Segment 1: 11 - 20 ppm, but typically 15 - 20
  • Segment 2: 21 - 30 ppm
  • Segment 3: 31 - 40 ppm
  • Segment 4: 41 - 69 ppm
  • Segment 5: 70 - 90 ppm
  • Segment 6: 91 outputs per minute or more

This Model Mapping App is currently required for our Sales Opportunity MIF (ID683)Contract MIF Analysis (ID923) and Key Services (ID789). The App pulls your current Model Categories from eAuto and allows you to map them to our list. Changes to the model categories in this app will effect the results of these reports above.




BEFORE completing your mapping in this app, you MUST update your eAuto Model Categories. Please click HERE for those instructions.

Use CEOJuice Recommended list available as attachment at bottom of this post for needed naming conventions for Model Categories in eAuto.

BEI - If your categories are already updated according to BEI categories (see BEI Model Segment Suggest attachment at bottom of this post), these will automatically be mapped for you. However, you will still need to edit each Model Category to complete the Average Price, Turn Rate and Retention Rate. 

Pros Elite - If your categories are according to Pros Elite categories (see Pros Elite image attached at bottom of this post), these will automatically be mapped for you. However, you will still need to map them in the app and you will need to complete the Average Price, Turn Rate and Retention Rate. 


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Accessing App:


Apps are launched from any browser with a connection to our "JuiceBox" (won't work from home unless you have a VPN ETC.).

**DO NOT USE INTERNET EXPLORER AS YOUR BROWSER! IE is no longer supported and our Apps do NOT working in the IE environment.

**for ECi hosted clients, please see THIS LINK on accessing your apps**

Access via URL: http://<webserver>:8888/ceojuice (replace <webserver> with the name of the server where the ceojuice software is installed, the juicebox). Ask us at, if you do not know the name.

Select model-mapping-and-key-services:



If you have our new security access to apps, then login with same credentials you use for logging on CEO Juice subscription site.



User: user

Password: map


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App Functionality:


BEFORE completing your mapping in this app, you MUST update your eAuto Model Categories. Please click HERE for those instructions.


Main Screen Shows all of your eAuto Model Categories (left column):

1.Complete all categories that are showing UnMapped and edit any you would like to change (no need to map accessories!)

2.Each Model Category will need values entered for Average Price, Turn Rate and Retention Rate (without this info your ID683/MIF MIF Sales Opportunity Report will be blank)

Click on left column Model Category to edit:

Model Class, Model Type and Model Segment ALL have drop down values for you to select from. (We have intentionally set these as fixed and not changeable to keep consistency and use across the board.)


1. Average Price = YOUR average selling price for this model category**

2. Turn Rate (Months) = YOUR average turn rate for this model category**

3. Retention Rate = YOUR average customer retention rate (.6=60%) **

**Please note we have set the default to these so they are unrealistic and will stand out for you to update, see THIS POST on sample rates


Model Class:

Use Model Class to designate (includes mailing equipment, A3/A4, Telephone, Wide Format, etc.):



Model Type:

Use Model Type to designate type of equipment (i.e. black or color device, mailing equipment, etc.)



Model Segment: 

Use Model Segment to designate speed or other detail for non-printer/copier devices (i.e. 02, Fax, Laptop, Furniture)




Leave accessories (if you have them) unmapped:


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Related Alerts:

Related Alerts

ID683 - Sales MIF

ID789 - Key Services

ID923 - Contract MIF


****For BEI & Pros Elite members, click here for a video that describes how to use the spreadsheet and utilize the eAuto Bulk Update tool for Model Category updates****

Click files below to download (Unless using BEI/Nexera or Pros Elite, use Juice recommended)

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