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ID968 - Advanced Meters & DCA Data Overview

Import meters from various DCAs as well as our other processes that import meters (ID398/ID386), store them in a temp table then only import to eAutomate the ones needed for billing, vastly reducing your meter table size.

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Overview

Overview

Tools like FM Audit, Print Audit & Print Fleet have a lot of useful data but getting it filtered and to the correct people can be a challenge. We also see clients where the meter table size is out of control as various tools import all meters for all devices they monitor. 

This process will import meters from various DCAs as well as our other processes that import meters (ID398/ID386), store them in a temp table then only import to eAutomate the ones needed for billing, vastly reducing your meter table size. **Requires MINIMUM .Net version 4.7 on server for CEO Juice.**

In addition, as predictive data become available in software like HP Smart Device Service we have the potential to review the error code and meter on a device needing service, predict what part is needed and check that the assigned tech has that part in their stock. We can filter supply orders and create sales orders with a specific hold code if the customer is using too much toner. We can evaluate service data that suggest a service call is needed and email the last person who placed a service call on that device to confirm it's really a problem. We can add a link to a video showing how to repair so the tech sees it in Remote Tech.

We can also support additional DCAs like EKM Insight, KPAX, and MPSMonitor (use ID311), giving you the same experience regardless of the DCA. 

To start the DCA process please subscribe to alert ID968 (be sure to list at least one email recipient so we know who to contact) and collect needed API details. Please also let us know if you want to push meters in to a test DB 1st or straight to live. We will initially ask for a list of meter types to map to what we see in the DCA but we are about to release an App to allow you to update yourself.

 

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Variable

Variables

 

Use drop down to select with DCA you are using:

ID968Variables.PNG

Variable1: Select which DCA Platform you are using with MPS Monitor (MPS Monitor OR HP SDS Action Center)

VariableW: Indicate eAuto Meter Source to be assigned to meters entered

If you would like us to import from more than one DCA, you can subscribed to multiple ID968 processes by selecting plus (+) sign after your first subscription is completed:

 

ID968Clone.PNG

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Sample

Sample

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API 

API Details

We need your API Details entered by you on our website as shown below. The user entering on our website will need 'Customer Admin' security role - ask us at help@ceojuice.com if you need to know who has.

Please enter credentials on our website (https://www.ceojuice.com/CustomerAdmin/Integrations) via Profile / Integrations:

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Please use these links for instructions on creating API Details needed based on DCA type:

 

KPAX: https://support.ceojuice.com/hc/en-us/articles/360053613371-KPAX-API-Integration-ID968-

 

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APP

APP

Home Screen:

ID968App1.PNG

You will need to tell our app which eAuto Meters correspond to the DCA Meters, so we know which meters to insert where in eAuto. Start by going to Mappings / Add Mapping: 

ID311Mappings.PNG

Create Mapping:

ID311CreateMapping1.PNG

 

ID311CreateMapping.PNG

See meter mappings already completed:

ID968MetersMapped.PNG

 

Once you have mapped all your meters, the app can determine which meters to insert into eAuto.

Use MeterTypes to see list of MeterTypes from DCA and whether they are mapped or ignored for integration:  

ID968MeterTypes.PNG

 

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OnDemand SSRS Report

OnDemand SSRS Report

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Mapping Errors Explained:

Mapping Errors Explained:

Negative value indicates mapping not found: the DCA meter has not been mapped to an eAuto meter. Use the MeterType Mapping App to set.

read Invalid due to less or equal to previous: the meter from DCA is less than or equal to the previous meter in eAuto. You will need to correct the previous read in eAuto OR wait until DCA meter exceeds your previous meter.

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